Data Centre Technician

Salary: $85k - $95k per year + Super

Position: Data Centre Technician

Ideal Veteran:

A CPL/LDSM Electronics Technician/ Marine Technician / Avionics Technician

Job Overview

The position will be responsible for maintenance and monitoring of the Data Centre

About the Opportunity

• Data centre environment monitoring via Raritan including; rack level temperature & power; chillers, generators, switches, pumps, data centre power.
• Respond to data centre facilities incidents 24 x 7.
• Data centre asset management – maintain an accurate data centre rack and hardware list via Raritan dcTrack.
• Capacity planning - utilise Raritan dcTrack including physical space, power and network ports available in racks.
• Data centre patch management including providing support to the Customer.
• Data centre security management including providing site access to people on the approved access list.
• Data centre infrastructure maintenance – work with the Customer to confirm that maintenance contractors have performed scheduled maintenance.
• Contribute to data centre change management system inputs and action requests resulting from the change management system.
• Provide incident management for server hardware acting as the onsite physical resource for the networking and system administrators (no requirement to log onto servers).
• Provide clear communication to management and tower delivery teams on incidents.
• Perform data centre hardware installation, moves, adds and changes (IMAC).
• Co-ordinate 3rd party suppliers to meet project deliverables in a timely manner.
• Create and assist with the creation of service delivery/operational processes, procedures and reports.
• Deliver services to adhere to ITIL and define ITIL best practices that can be incorporated into the operational running of the data centres.
• Provide support to the Customer to assist with maintaining TIA-942 standards for the data centre.
• Keep current on best practice for data centre facility management.
• Meet CDCs service level agreements and assist the delivery team in meeting service level objectives.
• Act as the central point of coordination for all Data Centre related incidents.
• Provide hardware delivery assistance including recording assets details and informing sender of hardware arrival.
• Comply with CDC’s Policies and Procedures (including appropriate use of internet, probity and employment conditions).

The Person

The successful candidate will demonstrate the following qualifications and experience:

• ICT Experience
• Knowledge of ITIL
• Asset Management experience

What does CDC offer?

https://cdcdatacentres.com.au/